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What is your free shipping policy?

Free Standard Shipping On All Orders Over $99!*

• Immediately qualifying items are marked with the Free Shipping icon:

• $99 minimum order is required to receive Free Shipping on qualified items!
• Oversize and truck-shippable items do not qualify for free shipping, and regular shipping rates apply. These items often qualify for an aggressive shipping discount.
• Free shipping is valid for ground shipping to the 48 contiguous United States. We offer discounted rates to Alaska, Hawaii and other qualifying US territories. Some locations are excluded because ground service level is not available. Please call us at 800-705-7095 for more details. Offer can change at any time.

May I ship to an address other than by credit card billing address?

• Yes. However, for your security, we must be able to verify the address is on file with your credit card bank.
• For our full alternate shipping address policy, please Click Here.

When will my order ship?

• Packages ship from our warehouse every business day (Monday - Friday) excluding national holidays.
• Most orders received before 2:00pm EST ship the same day. Occasionally, some circumstances may prevent this.

When will my I receive my order?

• Ground delivery times to the East coast are generally 2-3 business days.
• Ground delivery times to the West coast are generally 4-5 business days.
• Express shipping is available as an option during the checkout process.
• Saturday delivery is not standard, but is a service we offer for an additional charge. Contact our customer service department at 800-705-7095 if you require Saturday delivery.

Can I track my order?

Log in to your account and click the 'View Your Order/Billing History' link located at the top of the page. Order status and tracking information can be obtained here. Click here to log on to your account. Call us at 800-705-7095 if you need further assistance.

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