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Frequently Asked Questions

My Account / Orders	Price & Satisfaction
How do I view or change my account information? I forgot my password, can I retreive it? Can I change my order? Can I track my order?	What is 'Call For Price'? What is your 'Low Price Guarantee'? What do I do if I am not satisfied with my purchase?
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Why isn't the color option I want available from the dropdown menu? Will I have to pay sales tax? How do I purchase from your store?	What is your free shipping policy? When will my order ship? When will my I receive my order? Can I track my order?
International	EZTrade & Classic Trade
Do you sell outside of the United States? Will you ship to an APO/FPO address?	What is EZTrade? How do I use EZTrade? Who pays for shipping on trade-ins? How can I get more information about Classic Trade?
Institutional Sales	Privacy
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Contests / Giveaways	Returns
Does GearTree.com have contests? Am I required to pay tax on a prize I won?	What is GearTree's return policy?

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